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Help Centre

Everything you need to get started, get unstuck, and get selling. Fast answers, no runaround.

Getting Started
First listing in 60 seconds
Credits & Billing
Plans, upgrades, cancellation
Downloads & Files
Formats, licences, access
Studio & Generating
Tips, settings, troubleshooting
Etsy Compliance
AI rules, disclosure, what's allowed
Account & Settings
Profile, preferences, data
Getting Started
How do I create my first listing?
Sign up for a free account — no credit card needed. From the studio, pick a product category (e.g. Planners & Trackers), choose a visual style (e.g. Minimalist), and optionally add a theme keyword. Hit Generate. In about 20 seconds you'll have 4 print-ready designs, an SEO-optimised Etsy listing title, 13 keyword tags, a full listing description, suggested pricing, and lifestyle mockup photos — all in one go.
Do I need design skills or AI prompting knowledge?
None. You pick a product type, a visual style, and an optional theme keyword. PromptlessPress handles the AI prompt automatically — routing to the right model, composing the prompt, and managing quality. No Midjourney, no ChatGPT, no prompting experience needed.
How many free credits do I get to start?
Every new account gets 3 free listing packs. Each pack covers one complete generation — 4 designs, listing kit, and mockups. You can use all 3 free packs before deciding whether to upgrade. No card required upfront.
What products can I generate?
PromptlessPress supports 118 product types across 8 categories: Planners & Trackers, Wall Art & Prints, Stickers & Labels, Cards & Invites, Digital Graphics, Patterns, Journals & Workbooks, and Kids & Education. New product types are added regularly based on Etsy search trends. View all types at product-generators.
How long does generation take?
Typically 15–25 seconds for designs, then mockups generate shortly after (30–60 seconds depending on plan). The listing kit (title, tags, description) is ready as soon as designs complete. Total time from click to full listing is under 90 seconds in most cases.
Credits & Billing
What do credits cost?
Each plan includes a monthly allowance of listing packs. One listing pack = one complete generation (4 designs + listing kit + mockups). Plans start from $15/month (billed annually) for the Seed plan. See full pricing at promptlesspress.com/pricing.
Can I change or cancel my plan?
Yes. You can upgrade, downgrade, or cancel any time from your account settings. No contracts, no cancellation fees. If you cancel, you keep access until the end of your current billing period.
What happens to unused credits when I cancel?
Unused credits from a paid plan are available until the end of your billing period. Free plan credits (your initial 3 packs) do not expire and are yours to use whenever you're ready.
Do you offer refunds?
We don't offer refunds on used credits. If you've had a technical issue that prevented you from using the product properly, reach out on Discord and we'll review it case by case.
Is there a yearly discount?
Yes. Annual billing saves you about 17% vs month-to-month. You can switch between billing periods at any time from your account settings.
Downloads & Files
What file format and resolution do I receive?
You receive print-ready PNG files. Designs are generated at high resolution appropriate for the product type — typically sized for A4 and US Letter at print-ready quality. All files are delivered as a ZIP archive with correctly named files ready for Etsy upload. A bonus HTML listing guide with copy-paste buttons is also included.
Can I sell the files commercially on Etsy?
Free plan: Personal use only — you cannot sell files commercially. Starter and Pro plans: Full commercial licence included. You can sell on Etsy, Gumroad, Creative Market, Payhip, or any other marketplace. You own the designs you generate and can list them immediately.
How do I download past generations?
All your generations are saved in My Creations in the studio. Free accounts keep the last 30 generations. Starter keeps the last 150. Pro plan keeps everything, indefinitely. You can re-download any saved generation at any time.
Can I edit the files after downloading?
Yes. The PNG files can be opened and edited in any image editor — Canva, Photoshop, Affinity Photo, GIMP, etc. Many sellers add their shop name, adjust colours, or combine designs. Edits are encouraged and don't affect your licence.
Studio & Generating
My generation failed or produced a blank result. What now?
If a generation fails, it does not consume a credit — you can retry for free. Most failures are temporary (AI model timeout or connectivity). Try: refreshing the page, using a different browser, or waiting 60 seconds and retrying. If failures persist, let us know on Discord.
Can I regenerate just one or two designs without using a full credit?
Currently, each generation produces a set of 4 designs and uses one listing pack. Selective single-image regeneration is on the roadmap. For now, if you want different designs, generate again — the new set won't overwrite your previous one in My Creations.
How do I change the listing copy tone?
In Step 2 (Listing Kit), use the tone picker to rewrite your listing in one of 5 tones: Professional, Playful, Luxurious, Minimalist, or Heartfelt. The rewrite is instant and uses no additional credits. You can switch between tones as many times as you like before downloading.
What are the 4 phases in the studio?
The studio has 4 phases:
  • Step 1 — Designs: Your 4 AI-generated print-ready designs are shown. Pick your favourite(s) to take forward.
  • Step 2 — Listing Kit: SEO-optimised title, 13 keyword tags, full description, and pricing suggestion. Adjust tone as needed.
  • Step 3 — Mockups: 12 lifestyle mockup styles generated automatically using your selected design. Available on Starter+.
  • Step 4 — Publish: Download your ZIP, check your Etsy SEO score, and get ready to list.
Etsy Compliance
Is selling AI-generated artwork allowed on Etsy?
Yes — Etsy's Creativity Standards (updated 2024) permit AI-generated digital products provided they are: (1) disclosed as AI-made in the listing, (2) original and not copying another seller's designs, and (3) listed under the correct category. PromptlessPress auto-generates the required AI disclosure text in every listing kit, so you're covered by default.
Does PromptlessPress include the Etsy AI disclosure text?
Yes. Every listing description generated by PromptlessPress includes a compliant AI disclosure statement. You are responsible for keeping it in your listing when you publish on Etsy. Do not remove it — Etsy requires this disclosure for AI-generated products as of 2024.
Can I get banned for using AI designs on Etsy?
Only if you violate Etsy's rules — which are clear and avoidable. You can be removed for: failing to disclose AI-generated content, copying another seller's designs, using copyrighted characters or trademarked terms (e.g. Disney, NFL), making false claims about your product, or listing prohibited items. Following the disclosure requirement and creating original designs keeps you safe. Read the full guide at our Etsy Selling Guide.
Who owns the copyright to generated designs?
AI-generated images present a nuanced copyright situation. In most jurisdictions (including the US), purely AI-generated images without sufficient human authorship may not qualify for copyright protection. However, your curation, selection, editing, and combination of generated outputs into a sellable product does represent creative labour. Practically speaking: you own the right to sell your outputs commercially (on Starter+), no other seller will receive identical designs, and PromptlessPress does not claim any ownership over what you generate.
Account & Settings
How do I change my email or password?
Go to your account settings in the studio (top-right menu → Settings). From there you can update your email address and change your password. If you're locked out, use the "Forgot Password" link on the login page to get a reset link sent to your email.
How do I delete my account?
To permanently delete your account and data, send a request via our Discord or email support. We'll process deletion within 7 days. Note: deletion is permanent and cannot be undone — all generations and saved data will be removed.
I have a question not answered here.
Join the PromptlessPress Discord — it's the fastest way to get help. You'll find Matt (the founder) and the community there. Most questions get answered within a few hours.

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